Few would argue about the importance of operational excellence, although few organizations achieve it. Everyone knows operational excellence drives customer satisfaction, process improvement, efficiency, and ultimately a high return on investment. The important question is what drives operational excellence? Is operational excellence a part of the DNA of your organization? Does the organization understand the philosophy of “management by fact”? Is the organization tracking the right key performance measures? Is there buy-in throughout the organization on all operational standards and stretch targets? Jeremiah Partners (JP) has the experience and ability to assist in leading the operational excellence campaign in your organization. JP understands what needs to be measured, how to engage key stakeholders, and how to drive significant improvement in all key areas tied to operational excellence.